Privacy Policy

When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Currently we provide comments functionality only on product demo websites at https://themedemos.webmandesign.eu. As those are demo websites only, you should not leave any comments in there anyway. Every demo website contains a page with full preview of sample comments list. For this reason, the commenting functionality is kept enabled on the demo websites.
If you happen to leave a comment on such demo website for testing purposes, we advice you to use example, imaginative data. There is no point of using real data on demo website. Even then, we periodically clean the created test comments and delete them all from the demo websites, keeping only those created by us for preview.

On our https://support.webmandesign.eu website we run a forum software to provide support services to our customers and product users. This website requires a user registration to create support tickets, write replies and participate in forums. We require users to provide only a username (could be imaginative, made-up) and email address.

When a user creates a support ticket or replies to a ticket (participates in the forum/creates a forum post), an IP address is also collected and stored in our database. Since 25th May 2018 we introduce functionality to anonymize IP addresses collected. Technically this means removing last octet of the IPv4 address (or last 80 bits in case of IPv6 address), which means we can only track approximate location, such as country or province. The IP anonymization is also being continuously applied on all previously stored data.

No IP addresses and user emails are displayed to other users or otherwise publicly shared. Only website admins have full control over those data.

Since 25th May 2018 we also remove any obsolete, previously optional user account data, such as:

• user’s first and last name,
• display name preference (currently it defaults to nickname, if provided, or username),
• any online contact or social network contact such as a website address, AIM, Yahoo IM, Jabber or Google Talk user account,
• biographical information.

Additional data such as registration and login time and number of logins will be stored for analytical and security reasons.

As we collect user emails on our https://support.webmandesign.eu website, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your forum post (or comment), your profile picture is visible to the public in the context of your comment.

If you upload any images to our websites (mainly to https://support.webmandesign.eu), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from such images.

We do not provide any contact forms on our websites. The only form of direct contact, where we store user data, is on our support service website at https://support.webmandesign.eu.

You may find contact forms (and other kind of forms) on our products demo websites at https://themedemos.webmandesign.eu. Please note that these are only a dummy demo forms that do not work (except maybe demo e-commerce form – more information about those below).

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We uses cookies to help identify and track visitors, their usage our websites, and their website access preferences.

Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features of these websites may not function properly without the aid of cookies.

If you leave a comment on our sites, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account at https://support.webmandesign.eu and you log in to the site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a forum post, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID. It expires after 1 day.

We also use Jetpack plugin on all of our websites. The plugin sets its own cookies and you can find more information about them at https://jetpack.com/support/cookies/ (not all of those cookies are set on every website we manage).

Articles, pages and forum posts on our sites may include embedded content (e.g. videos, images, other articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

On our websites we use analytics service provided by Jetpack plugin (by WordPress.com services) to generate stats for our websites. Here is information about data collected by this functionality:

Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: We, as site owners do not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.).

We are also honoring Do Not Track settings. What is Do Not Track?

We use Jetpack plugin to provide social sharing feature for our websites content. Here is information about data collected by this functionality:

Data Used: When sharing content via email (this option is only available if Akismet is active on the site), the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed.

Some of our demo websites at https://themedemos.webmandesign.eu may contain an e-commerce functionality. Please note that this functionality is only for demo purposes! You should not create any orders or providing any data to the dummy demo forms. User registration is also disabled on these demo websites.

Even if you submit any data to such sites, they are treated the same way as comments (see above) – all the submitted data are being periodically deleted and only the demo sample data created by us are kept.

A clear notification is displayed on these demo websites that the e-commerce functionality is only for demo purposes.

Some of our demo websites at https://themedemos.webmandesign.eu may contain a booking or reservation functionality. Please note that this functionality is only for demo purposes! You should not providing any data to the dummy demo forms.

Even if you submit any data to such sites, they are treated the same way as comments (see above) – all the submitted data are being periodically deleted and only the demo sample data created by us are kept.

We use anti spam service by Google to prevent spam on our websites. Website visitor’s IP address will be shared with that service. For more info please read Google’s privacy policy.

As we run a security software on our websites, it may collect information about visitors and logged in users. The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 180 days.

We do not share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.

The data we share with 3rd party are of statistical character – see WordPress.com stats above.

Our sites are also scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

If you leave a comment on non-demo website, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Any information submitted to our demo websites at https://themedemos.webmandesign.eu will be removed without prior notice. Demo websites only contain sample data and are only for our product preview purposes. We store no user data on those websites.

Our database at https://support.webmandesign.eu is periodically checked for registered user activity and user accounts with no activity (those, with no support ticket or reply created) are being removed, deleted without any prior notice. This is also to prevent any possibility of spam.
Any active user information is retained in the local database indefinitely for analytic purposes and for future export. Data is retained until requested or user has been deleted.

Security logs are retained for 180 days.

We protect customer data with the following site features:

• We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
• Security software is run on our sites to test and monitor them for any suspicious activity.

In case of a data breach, system administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

If you have an account on any of our sites, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Our sites are part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that WebMan Design goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

Although most changes are likely to be minor, we may change this Privacy Policy from time to time, and in our sole discretion.
We encourages visitors to frequently check this page for any changes to our Privacy Policy.

Your continued use of our websites after any change in this Privacy Policy will constitute your acceptance of such change.

Please visit https://support.webmandesign.eu/terms-of-service/ for more details on our support service terms.